WIN/LOSS & W2G REQUESTS
MOBILE REQUEST (GET YOUR STATEMENT IMMEDIATELY)

Instructions to access Win Loss statement:

1.       Download the EQC Mobile App 

2.       Log in to the EQC App with Players Club account number.
          Password is the current card pin or the member’s DOB

3.       Tap on Account

4.       Tap on Win / Loss Request and choose the year.

5.       The statement will be email instantly to the player’s email address on file.

MAIL REQUEST

To receive your estimated Win/Loss statement in person, please visit the EQC Players Club and present your valid ID.

 

To receive copies of your W-2G in person, please visit the Cage at Emerald Queen Casino in Fife. Your request will be processed as available. 

 

To request your estimated Win/Loss statement or W-2G mailed, please complete the Request PDF form and return to us per the instructions listed on the form.

Please allow 2 weeks for processing requests. If you have any questions use the Contact Us page.