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FREQUENTLY ASKED QUESTIONS

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ARE BOTH EQC HOTELS OPEN?

The EQC Hotel in Fife is opening soon and accepting reservations! The new EQC Hotel in Tacoma is set to open in mid-to-late 2021.

ARE THE HOTELS PET FRIENDLY?

While dogs are not permitted at the new Tacoma hotel, the Fife hotel will allow dogs that are under 25 pounds with a $25 per stay pet fee.

WHEN WILL THE HOTEL POOL REOPEN?

The EQC Fife Hotel pool is temporarily closed but will reopen after the county pandemic restrictions have been lifted. We are excited to allow guests back into the pool as soon as we can!

ARE THE BUFFETS OPEN?

The buffets are closed until further notice, but all of our other fantastic dining venues are open!

WHAT ARE THE HOURS OF OPERATION FOR YOUR RESTAURANTS, AND ARE THEY ACCEPTING RESERVATIONS?

Our restaurants are not currently accepting reservations, but guests at EQC can find amazing dining options, first come first served, at almost any hour of the day or night!

TACOMA DINING

FIFE DINING

Paddle Wheel Coffee & Bakery

Enjoy take-out dining.

 

Puyalapabs Café

Enjoy dine-in and take-out dining.

 

Riverbank Express
Enjoy dine-in and take-out dining.

Summit Sports Bar

Closed until further notice.


Waterway Deli
Enjoy dine-in and take-out dining.

 

FIFE DINING

Pacific Rim Express
Enjoy dine-in and take-out dining

 

Paradise Deli

Enjoy take-out dining.
 

Tatoosh Grill
Closed until further notice.

WHAT IS THE MINIMUM AGE REQUIRED TO ENTER THE CASINO?

Guests must be at least 21 years of age to enter the casino.

UNTIL WHAT TIME OF THE NIGHT MAY GUESTS ORDER ALCOHOLIC BEVERAGES?

Alcoholic beverages are available to order until 1:30am.

IS THERE A NIGHT CLUB AT EITHER ONE OF THE PROPERTIES?

Neither of the EQC properties has a night club, but guests may enjoy thrilling gaming excitement 24-hours a day in our casinos.

DOES THE CASINO HAVE A POKER ROOM?

While neither of the EQC properties has a poker room, EQC Tacoma offers a number of exciting table games, including Let it Ride, Blackjack, Spanish 21, Fortune Pai Gow, Craps, Roulette, and more!

WHAT IS THE MINIMUM BET ON THE TABLE GAMES?

EQC guests can take advantage of a $3 minimum bet on Roulette and a $10 minimum bet on all the other table games.

IS SPORTS BETTING AVAILABLE ON THE EQC PROPERTIES?

While sports betting is not currently available at our properties, it may be offered at a future time.

WHAT IS EMERALD QUEEN CASINO’S CHECK CASHING POLICY?

When accompanied with proper identification, EQC is able to accept checks that meet the guidelines set by casino management. This can include personal checks, payroll checks, travelers checks, Quickcash checks, and business checks.

WHEN WILL THE VALET PARKING AND SHUTTLE SERVICES RESUME?

The valet parking and shuttle services are only closed temporarily and will reopen after the county pandemic restrictions have been lifted.

DOES THE CASINO HAVE SEMI-TRUCK PARKING?

Semi-truck parking is not available on our properties.

IS THERE A CHARGER AVAILABLE FOR ELECTRIC CARS?

Our properties are currently not equipped with chargers for electric cars.

IS THE OLD TACOMA CASINO STILL OPEN?

Our old Tacoma casino has been retired permanently, but our brand new state-of-the-art Tacoma facility is open, offering over 2,100 slots and more than 60 table games!