COVID-19 GUIDELINES

The Health and safety of our guest & team remain top priorities as we play a part together! Because we care We've got you covered with multiple safety precautions in place when you visit.

 

What can you expect? It’s going to be a team effort:

 

ON ARRIVAL


- If you're sick, please stay home. We’ll welcome you after you feel better.
 

- We are limiting the number of people who can visit to no more than 30 percent of capacity. Bring your cell phone in case we need to put you on a waiting list.

The Health and safety of our guest & team remain top priorities as we play a part together! Because we care We've got you covered with multiple safety precautions in place when you visit.

 

What can you expect? It’s going to be a team effort:

 

ON ARRIVAL

 

- If you're sick, please stay home. We’ll welcome you after you feel better.
 

- We are limiting the number of people who can visit to no more than 30 percent of capacity. Bring your cell phone in case we need to put you on a waiting list.

- We will take the temperature of everyone who comes into the casino. If you have a temperature of 100 degrees or above, we'll ask you to come back and enjoy the casino on a different day.

ONCE YOU'RE INSIDE 

- We will take the temperature of everyone who comes into the casino. If you have a temperature of 100 degrees or above, we'll ask you to come back and enjoy the casino on a different day.

ONCE YOU'RE INSIDE 


- Enjoy the casino - SAFELY! 

- EQC staff will continuously clean the casino. We are using hospital-grade cleaning products for high-touch surfaces.
 

- We'll expect you to wear a mask and gloves.
 

- Hand sanitizers will be placed throughout the casino. Please use them.
 

- Please wash your hands frequently. Cover your coughs and sneezes.

- Avoid touching your eyes and face, and make sure you're staying at least 6 feet apart from others.

- Enjoy the casino - SAFELY! 

- EQC staff will continuously clean the casino. We are using hospital-grade cleaning products for high-touch surfaces.

- We'll expect you to wear a mask and gloves.

- Hand sanitizers will be placed throughout the casino. Please use them.

- Please wash your hands frequently. Cover your coughs and sneezes.

​​​​​​​- Avoid touching your eyes and face, and make sure you're staying at least 6 feet apart from others.

- We’ll have lines laid out to show proper social distancing.
 

- Please let EQC staff know if you want a machine or chair wiped down.
 

- Smoking will be allowed on the floor and in designated smoking areas. We expect you to keep your mask on as much as possible.
 

- We'll have plastic shielding in place throughout much of the casino
 

- You'll see signage throughout the casino reminding guests of our safety procedures

 

These precautions are in place for your safety and the safety of others. We're looking forward to seeing you again!

- We’ll have lines laid out to show proper social distancing.
 

- Please let EQC staff know if you want a machine or chair wiped down.
 

- Smoking will be allowed on the floor and in designated smoking areas. We expect you to keep your mask on as much as possible.
 

- We'll have plastic shielding in place throughout much of the casino
 

- You'll see signage throughout the casino reminding guests of our safety procedures

 

These precautions are in place for your safety and the safety of others. We're looking forward to seeing you again!

COVID-19 WARNING


The Emerald Queen Hotel and Casinos (“EQC”) have taken enhanced health and safety measures for our Guests and Employees. You must follow all posted instructions while visiting EQC Facilities and Venues.


An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable.


By visiting the Emerald Queen Hotel and Casinos, you voluntarily assume all risks related to exposure to COVID-19.

Let us keep each other healthy and safe.

 

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